Privacy Policy

Last Updated: January 2025

1. Introduction

PostAlchemy AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content transformation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password
• Content: Text, audio, and video files you upload for processing
• Payment Information: Billing details processed through secure payment providers
• Support Communications: Messages and information you provide when contacting support

2.2 Automatically Collected Information

• Usage Data: Features used, content generated, credits consumed
• Device Information: Browser type, operating system, IP address
• Cookies: Session data and preferences

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process your content using AI technology
• Generate platform-optimized content variations
• Process payments and manage your credits
• Send service-related notifications and updates
• Respond to your support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse

4. AI Processing and Third-Party Services

We use AI technology to process and analyze your content. When you upload content:

• Your content is sent to our AI processing services for processing
• Processing occurs according to applicable provider privacy policies
• We do not use your content to train AI models
• Generated content is stored in our secure database

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with access controls
• Regular security audits and updates
• Password hashing using bcrypt
• Secure authentication via NextAuth.js

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

7. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• Service Providers: AI processing providers, payment processors for billing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your content and generated posts
• Opt-out of marketing communications
• Withdraw consent for data processing

9. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings, but disabling cookies may affect Service functionality.

10. Children's Privacy

PostAlchemy AI is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Users

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.